We want you to feel 100% confident with your purchase here at Teepee Learning. If you have a question please do not hesitate to ask. If you are unhappy with a product or if it arrives damaged please contact us.

You may be wanting to ask if we ship to a country not listed on our shipping page, no problem! We can provide you with a personalised quote. 

Shipping and Handling - Shipping is calculated at the checkout, from Australia. 

You may notice that your order comes in a box that is recycled from other companies. We are trying to save the earth not purchase more boxes and packaging. So I have random boxes and packaging from previous use that will protect your order. I hope you understand. 

Orders are dispatched from Teepee Learning on the Gold Coast. Shipping takes between 5-10 days in Australia and up to 4 weeks in some rare cases international. 

Please note - if the incorrect shipping option is chosen we will contact you via email to correct this at your expense. 

International Shipping - Please note that if you are not located in Australia, shipping times can take anywhere from 4 days up to 5 weeks. International shoppers are responsible for all customs and duties. These can vary depending on your local laws. Teepee Learning is not responsible for any lost parcels where proof of dispatch can be provided. 



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